Privacy Policy

Introduction

Welcome to https://parker-independent-medical-evaluations-therapy.denvermentalhealthcare.com (referred to as “Parker Independent Medical Evaluations Therapy,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://parker-independent-medical-evaluations-therapy.denvermentalhealthcare.com.
Any mobile applications or software we offer.
Services and products provided through our platforms.
Interactions between users and our representatives via emails, calls, or messages.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our data processing practices, including:

User Accounts: When you create an account with us, we collect your account information, such as your name, contact details, and login credentials.
Payments: We securely process payment information for services rendered, including financial details and billing addresses.
Purchase History: Data related to products or services purchased from our platform is maintained for record-keeping and analytics purposes.
Device Information: We may collect unique identifiers from your mobile device, such as IP addresses, to enhance user experience and personalize content.
Location Data: With your consent, we can access your location data to provide location-based services or tailor recommendations.
Feedback and Reviews: Personal information shared in customer feedback, surveys, or reviews is used to improve our services.
Social Media Integration: If you choose to connect our platform with your social media accounts, we may collect social media profile information for the purpose of sharing content or offering personalized features.
Product Interactions: Details about products viewed, searched, or purchased are tracked to facilitate better product recommendations and user experience.

Personal Data Collection

We collect various types of personal data (referred to as “Personal Data” or “your information”) in the following ways:

Direct Interaction: You provide us with Personal Data when you fill out forms, create an account, make a purchase, contact our support team, or participate in surveys.
Automated Technologies: Our website and applications use cookies and similar technologies to collect data about your device and browsing behavior. This includes information like your IP address, browser type, pages visited, and unique identifiers.
Third-Party Sources: We may receive Personal Data from third parties, such as payment processors or identity verification services, who assist us in verifying user information or facilitating transactions.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They serve various purposes and can be categorized as:

Strictly Necessary: These cookies enable core functionalities like secure logins and account management.
Preferences: They remember your preferences, such as language settings or display options, to enhance your user experience.
Analytics: Analytics cookies help us understand how our platform is used, allowing us to improve content delivery and site performance.

You have control over non-essential cookies through our Cookie Manager, where you can manage or block specific types of cookies.

Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected. After that, we securely delete or anonymize your data. The retention periods vary depending on the type of information:

Account Information: Retained until your account is inactive or closed.
Payment Details: Safeguarded for a period after transactions to prevent fraud and complete any necessary financial processes.
Purchase History: May be kept for billing, record-keeping, or analytics purposes for up to seven years.
Communication Records: Retained for a limited time to improve our services and respond to inquiries.
Analytics Data: Aggregated and anonymized data may be stored indefinitely for research and trends analysis.

Security Measures

We implement robust security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data during transmission and at rest.
Secure third-party processing partners who adhere to strict privacy standards.
Regular security audits and updates to ensure the latest protection protocols are in place.
Access controls and employee training to maintain the confidentiality, integrity, and availability of your data.

Children’s Privacy

We do not intentionally collect Personal Data from children under 18 years of age. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights (Dependent on Location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their Personal Data. Depending on where you reside, you may have the following rights:

Access: Request access to the personal data we hold about you and its usage details.
Rectification: Ask for corrections if your information is inaccurate or incomplete.
Erasure/Right to be Forgotten: Demand the deletion of your data under certain circumstances, such as when the collection was unlawful or unnecessary.
Restriction: Limit our processing of your data in specific situations, like contesting its accuracy or preventing accidental or unlawful data destruction.
Data Portability: Receive your Personal Data in a structured, commonly used format, and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes, such as marketing or profiling.
Non-Discrimination: Assert that we cannot discriminate against you for refusing to provide certain data.
Approvals/Complaints: File appeals or complaints with a supervisory authority if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Team using the details provided below. We will respond promptly and within legal timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@parker-independent-medical-evaluations-therapy.denvermentalhealthcare.com
Postal Mail: Parker Independent Medical Evaluations Therapy, Data Privacy Team, [Address]